top of page

How to add 2FA to Hotmail, Live & Outlook accounts

1. Access Security Settings:

  • Go to the Outlook.com website and sign in to your account. 

  • Click on your profile icon (usually in the top right corner) and select "My Microsoft account". 

  • Navigate to the "Security" tab in the left navigation pane. 

  • You might be prompted to sign in again to verify your identity. 

2. Add a Security Verification Method:

  • Under "Security & Privacy," find "More Security Settings". 

  • Locate the "Two-step verification" section. 

  • Choose to "Turn on" or "Turn off" two-step verification. 

  • Follow the on-screen instructions to choose your preferred method (Microsoft Authenticator app, phone number for SMS codes, or another method). 

  • If using the Authenticator app, you may need to download it and scan a QR code or enter a code provided by Microsoft to add your account. 

  • If using SMS codes, you'll need to provide your phone number and verify it by entering the code sent to you. 

3. Using 2FA:

  • When you sign in to your Hotmail account on a new device or browser, you'll be prompted to enter your password and then verify your identity using the method you selected. 

  • If using the Authenticator app, you'll receive a notification on your phone and need to approve the sign-in attempt. 

  • If using SMS codes, you'll receive a code via text message that you'll need to enter. 

Important Notes:

  • Enabling 2FA adds a significant layer of security to your account, making it much harder for unauthorised users to access your emails. 

  • If you lose access to your primary verification method, you can still recover your account using your backup verification methods (if you have set them up) or by contacting Microsoft support. 

  • It's recommended to have at least two active verification methods to avoid being locked out of your account if one method becomes unavailable. 
     

Screenshot 2025-06-02 132622.png
bottom of page